Why qlub?

Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.

From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.

The Role

We’re seeking a dynamic and experienced Commercial Manager to own and execute our growth strategy. You will be responsible for developing and executing strategic initiatives that drive revenue growth, forge strategic partnerships, and enhance our brand recognition.

This role requires strategic thinking with hands-on execution, which will be crucial in achieving our business objectives. You’ll play a pivotal role in shaping Qlub’s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive.

What You’ll Be Driving:

New Merchant Acquisition

• Drive end-to-end acquisition of new restaurant partners through a mix of outbound prospecting, inbound lead conversion, and channel or partner referrals.

• Own the full sales cycle — from lead qualification and tailored solution design to negotiation and contract closure — ensuring a high close rate and minimal friction.

• Craft success strategies for each merchant by understanding their business model, challenges, and goals, and identify clear opportunities for upselling value-added services

• Continuously improve our approach by sharing field insights, win stories, and feedback loops with the wider commercial team to sharpen our collective playbook.

Merchant Onboarding & Experience

• Partner closely with the operations and onboarding teams to ensure merchants are activated quickly and smoothly, with minimal drop-off post-signing.

• Champion the merchant voice internally — surfacing product gaps, friction points, and new needs to drive improvements in both product and process.

• Set merchants up for long-term success by guiding them through best practices, highlighting key features, and monitoring initial performance post-launch.

Pipeline & CRM Governance

• Maintain a clean, disciplined sales pipeline with up-to-date information on lead status, stage progression, and expected close dates in HubSpot (or the relevant CRM).

• Deliver accurate, timely forecasts by proactively managing pipeline health and tracking key metrics across stages.

• Stay consistently on target by owning your quota and using data to drive focus, accountability, and improvements in deal velocity and conversion.

Qualifications

• 5+ years of experience in B2B sales, partnerships, or account management — ideally in SaaS, payments, or the F&B/hospitality tech space.

• A proven track record of closing new business and managing a dynamic portfolio while consistently meeting or exceeding revenue and retention targets.

• Skilled in solution-based selling, with the ability to uncover merchant pain points and clearly articulate value across multiple stakeholders.

• Excellent written and verbal communication skills, equally comfortable in commercial negotiations, strategic planning, and hands-on implementation conversations.

• Exceptionally organized and self-motivated, with a bias toward action and the ability to manage multiple priorities without losing focus on execution.

• Confident using tools like HubSpot, Salesforce, or other CRMs, and comfortable leveraging data to guide conversations, decisions, and forecasting.

What we offer

• Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization

• Drive growth and tailoring of fast-evolving new products and features

• Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.

Sounds like you? Are you excited by this opportunity? If so, “Apply now”.