Why qlub

Qlub is revolutionizing the payment experience across the hospitality and lifestyle sectors with ultra-fast, seamless payment solutions. Guests and clients pay in seconds by scanning a QR code, no app, no download, no waiting.

From QR payments and Digital Menus to Payment Links and SoftPOS terminals, qlub streamlines the entire payment process for beauty and wellness venues, making checkout faster and smoother for both clients and staff. Less friction means better client experience, smoother operations, and higher profitability for the venues we serve.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Account Executive for Beauty & Wellness, you'll help drive our growth in account management across salons, spas, aesthetic clinics, and wellness centres, building, shipping, and delivering results from day one. You'll work closely with venue owners and managers to turn frictionless payments into real growth for beauty and wellness businesses. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.

What you’ll own

Relationship Management

• Build and maintain strong relationships with partner beauty and wellness venues (salons, spas, aesthetic clinics, wellness centres) within your portfolio

• Serve as the go-to point of contact for daily operational support and queries

Performance & Adoption

• Monitor account performance (adoption, transaction volumes, and operational usage)

• Identify and resolve challenges, coordinating with internal teams where required

• Proactively address risks (churn, adoption drop, or competitive threats)

Growth & Retention

• Educate partners on new features and products to encourage adoption

• Identify upsell opportunities and contribute to retention strategies

Collaboration & Insights

• Work with cross-functional teams (Enablement, Tech, Support, and Sales) to deliver a seamless partner experience

• Share partner feedback to inform product improvements and process optimizations

Who you are

• You've done this before in a fast-moving, high-growth environment

• You move fast and make strong decisions with incomplete information

• You take real ownership and think like an operator, not a coordinator

• You're energized by hard problems in payments, beauty and wellness, and customer experience

What you’ll need

• 1-2 years of experience in account management, client servicing, or beauty/wellness/hospitality operations

• Strong relationship-building and communication skills

• Fluency in English is a must

• Highly organized with strong problem-solving abilities

• Comfortable working in a fast-paced, dynamic environment

• Proficiency with CRM tools, Google Workspace, Excel and reporting dashboards

Nice to have

• Experience in payments, fintech, beauty & wellness, hospitality tech, or a high-growth marketplace

• Existing network or familiarity with salons, spas, aesthetic clinics, or wellness centres in the UAE

• Fluency in Arabic is a plus

What we offer

• Real ownership over products that impact thousands of beauty and wellness venues and their clients

• The opportunity to solve challenging problems in payments, beauty and wellness, and customer experience

• A fast-moving environment where great ideas quickly become reality

• Close collaboration with experienced operators, builders, and industry experts

• A chance to leave a visible mark on qlub's newest vertical as it scales in the UAE

Ready to build? Join us and help shape how the beauty and wellness industry pays. If that excites you, apply now.